1. Introduction

Welcome to Sawariya Events ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us for event decoration services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (phone number, email address)
• Physical address for service delivery
• Event details (date, type, preferences, budget)
• Payment information (processed through secure payment gateways)
• Communication history and service feedback

2.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, interaction patterns)
• Location data (with your permission) for service delivery
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and managing our event decoration services
• Processing bookings and managing event logistics
• Communicating with you about your events and services
• Processing payments and managing billing
• Improving our services and customer experience
• Sending promotional materials (with your consent)
• Complying with legal obligations and resolving disputes
• Protecting against fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing and financial services
• Delivery and logistics coordination
• Communication services (SMS, email platforms)
• Website analytics and improvement

4.2 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of our customers or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, alteration, disclosure, or destruction
• Accidental loss or damage
• Unlawful processing

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Request limitation of how we use your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide relevant content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. This privacy policy does not apply to these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Event-related information may be retained for business records and to improve our services.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the new privacy policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We will respond to your inquiry within 7 business days.

13. Governing Law

This privacy policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.